Returns and exchanges

Free returns or exchanges within 30 days of receiving your order. Choose a refund to your original payment method, store credit or a different product.

  • Free returns within 30 days

  • Prepaid returns label

  • Processed within 48 hours

How to return something

  1. Email contact@adiosplastic.co.uk with your order number and the product you'd like to return or exchange. You can find your order number in My Account.
  2. We'll send you a prepaid returns label.
  3. Pack the item and drop it off.
  4. We'll process your return within 48 hours of it reaching us.

If something is wrong with your order, email contact@adiosplastic.co.uk and we'll put it right.

Thanks for helping to reduce plastic waste.
The Adios team