Shipping information

Free UK delivery on orders of £24 or more.

  • Free UK delivery over £24

  • Order by 3pm for same-day dispatch

  • Royal Mail, 2–4 working days

Dog in a delivery box

Delivery

United Kingdom
Royal Mail Standard: £3.99, 2–4 working days.
Free delivery on orders of £24 or more.

Orders placed before 3pm on a working day are dispatched the same day. Orders under 2kg go by Royal Mail 48 (mainland UK). Please allow a little extra time at busy periods.

Outside the UK
We don't ship internationally yet.

Packaging

We reuse packaging wherever we can. It may not always look pretty, but it uses less of the world's resources.

Single-item orders go in mailing bags made from sugarcane instead of standard polythene. Larger orders go in cardboard boxes, which you can recycle.